Return of goods purchased from Fenix online store

The selected product did not meet your expectations and you want to return it? Just follow the guidelines below.

Have you purchased a product that does not meet your expectations?

Customers who have placed an order through the Fenix.pl online store are given the opportunity to return the goods within 30 days from the date of purchase, without specifying the reason or cause for return.

The only thing you need to do is to fill out the form below, print it and attach it to the package along with a copy of the receipt or VAT invoice, then send it to the headquarters address along with the goods to:

KOLBA sp. z o.o. (formerly Łukasz Matuszczak PPHU KOLBA) Return Fenix.pl
Wiejska 46
41-253 Czeladź, Poland

Return form

Applicant data

Name

Surname

I submit a complaint by the company

Yes

Name of a company

Tax no

Street

Nr domu* / Apartment no

City

Zip Code

Country

Phone no

Bank account number

Returned products

Nr zamówienia ze sklepu internetowego

Search a product

Chosen product:

Name:

Symbol:

Quantity

Serial number

Reason for the return

Please type more details Roll up

Add next product

Return / Withdrawal from the purchase

Return of goods purchased from Fenix online store

Have you purchased a product that does not meet your expectations?

For detailed information on how to return products, please refer to the store's terms and conditions, which you can find here.